Privacy Policy

1. Introduction

Welcome to ClefAIst ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using ClefAIst, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you register for ClefAIst, we collect:

• Email address
• Name (if provided)
• Account credentials (encrypted password)
• Profile information you choose to provide

2.2 Content Information

When you use our service, we collect and process:

• Sheet music files you upload (PDF, MusicXML)
• Metadata you provide (titles, composers, genres, etc.)
• Generated audio files and interactive sheet music
• Your organization preferences (collections, tags)

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our service:

• Browser type and version
• Operating system
• IP address
• Pages visited and features used
• Time and date of visits
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process and store your sheet music uploads
• Generate audio playback and interactive features
• Manage your account and provide customer support
• Send you technical notices and updates
• Respond to your inquiries and fulfill your requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Enforce our Terms of Service

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data encryption in transit and at rest
• Secure authentication systems
• Regular security assessments
• Limited access to personal information
• Secure data centers with industry-standard protections

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (hosting, analytics, email delivery)
• Legal Requirements: If required by law or in response to valid legal requests (subpoenas, court orders)
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, commonly used format
• Withdrawal of Consent: Withdraw consent for data processing where applicable
• Account Deletion: Delete your account and associated data at any time

To exercise these rights, please contact us at the email address provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete your personal information and uploaded content within 30 days, except where we are required to retain it for legal or compliance purposes.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using ClefAIst, you consent to the transfer of your information to these locations.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@clefaist.com
• Through our support page: /support